Tool for managing cleaning events in toilets of commercial and business areas with the aim of optimising customer service and the logistics of cleaning resources
Monitoring of the use of toilets
This tool provides knowledge in real-time and with great accuracy of the number of people that are accessing each toilet, through the use of ‘VC.Vision’ people counting devices in their outer access area
Management of toilet cleaning events depending on use
This tool allows a maximum limit to be defined of uses of each toilet with the aim of offering optimal customer service
Notifications for cleaning events
When the defined usage limit is exceeded, notifications or alarms are generated that are received by the cleaning coordinator or employee on the ‘VC.Clean-Manager.APP’ mobile application
Staff validation with rfid technology
The tool validates staff and closes the cleaning process on a RFID reader in the access area to the notified toilet after its cleaning
Closing of cleaning event on mobile application
The tool validates the staff and closes the cleaning process on the mobile application itself
Analytics of cleaning events management
All the system information is managed in a remote and centralised way, this allows historic and comparative analytics of the various processes: number of uses of the toilets, number of cleaning events, delay in their cleaning after the notification, effectiveness of the cleaning staff, etc.
[+PLUS FEEDBACK]
Possibility of incorporating, together with the RFID identification terminal, a screen for users to value the provided service and the cleaning in each one of the toilets
FUNCTIONALITIES
Notifications for coordinating the cleaning on a mobile application
Detail of the different cleaning events
Real-time information on the use and need for cleaning the toilets
Historical and comparative analytics of the cleaning processes
Historical and comparative analytics of the cleaning processes
Possibility of the customer assessing the provided service
OPTIMISATION OF OPERATING COSTS AND IMPROVEMENT OF THE CUSTOMER EXPERIENCE
Optimally manage the cleaning in the toilets in your commercial or business area
Optimise cleaning shifts based on their real use, and not on a fixed time period
Reduce the staff cost overruns arising from inefficient management
Know and improve the opinion of your customers as regards the state and service of the toilets
Analyse the patterns and times of greatest and least use
Compare the effectiveness and speed of different cleaning employees
FUNCTIONAL ARCHITECTURE
OPERATIONS
ASSOCIATED SOFTWARE ANALYTICS TOOLS
VC.DASHBOARD
Web analytics dashboard for management of KPIs for traffic, flow, customer behaviour and business ratios
ASSOCIATED TECHNOLOGICAL SOLUTIONS
VC.VISION-5D
- The most reliable (99%) and robust people counting solution on the market
- Based on the innovative ToF (Time of Flight) technology
- Possibility of queue management in waiting or payment areas
- Optional WiFi smartphone tracking module
- M2M / IoT – 4G/5G communications module
- Possibility of employee detection:RFID / Bluetooth / Ir
VC.VISION-2D/3D
- High accuracy people counting without the need for any external mechanical element
- Different technologies (2D / 3D-Stereo) for offering a solution tailored to the needs of each customer
VC.VISION.RFID
RFID reader for employee identification and validation of access or toilet cleaning events