Banks
VISUALCOUNTER offers a complete range of solutions in Banks sector that allow you to analyse the count, flow and behaviour information of your customers, with the ultimate goal of optimising the services offered in bank offices both efficiently and professionally
Hourly patterns of inflow in different points of access
Rate of visits to different departments
Time spent in bank offices
Recommendations and operational opening / closing of customer service points
Average waiting times in queues and customer service at tills
Degree of recurrence / customer loyalty (new, daily, weekly, monthly, occasional, …)
Maps of usual activity and customer trajectories in bank offices
Rate of attraction of potential customers in the bank office environment
Influence of meteorology on your business
VISUALCOUNTER solutions for the Banks sector
VC.VISION-5D
Analysis solution for customer flow in commercial areas
The most reliable (99%) and robust people counting solution on the market
VC.VISION-2D/3D
High accuracy people counting without the need for any external mechanical element
Different technologies (2d / 3d-stereo) for offering a solution tailored to the needs of each customer
VC.TRACKER
Solution for the detection and passive tracking of people through their mobile devices with WIFI or Bluetooth communications activated
VC.S.QUEUE.MANAGER
A single row management solution that allows us to accelerate flow in order to improve customer service
VISUALCOUNTER analytical tools for the Banks sector
VC.I.STATS
Analytical web tool for centralised data management of influx, flow and indicators for your business
VC.DASHBOARD
KPIs management analytics web dashboard for flow, influx, customer behaviour and business ratios
VC.CHECKOUT.MANAGER
Software tool for the optimal and automatic management in real time of the opening / closing of tills or points of sale
Benefits of VISUALCOUNTER solutions for the Banks sector
Improvement of customer experience
Optimisation of staff and necessary services based on daily / weekly / monthly influx patterns
Proactive reduction of customer waiting times in queues
Optimal management of cleaning, energy and safety resources
Make marketing plans profitable
Impact of promotions and advertising on the flow of customers in bank offices
Measurement of the audience of advertising channels
Management of the renting of areas within the bank office according to their impact on customers
Analysis of the behaviour of customers in order to adapt to their interests
Optimise operating costs
Optimal staff management based on influx patterns
Comparisons between different offices, regions, …
Measurement of the impact of opening / closing your own offices or that of the competition
Optimisation of energy resources, cleaning and security with influx patterns
