VISUALCOUNTER offers a complete range of solutions in Banks sector that allow you to analyse the count, flow and behaviour information of your customers, with the ultimate goal of optimising the services offered in bank offices both efficiently and professionally

Hourly patterns of inflow in different points of access

Rate of visits to different departments

Time spent in bank offices

Recommendations and operational opening / closing of customer service points

Average waiting times in queues and customer service at tills

Degree of recurrence / customer loyalty (new, daily, weekly, monthly, occasional, …)

Maps of usual activity and customer trajectories in bank offices

Rate of attraction of potential customers in the bank office environment

Influence of meteorology on your business

VISUALCOUNTER solutions for the Banks sector


Analysis solution for customer flow in commercial areas

The most reliable (99%) and robust people counting solution on the market


High accuracy people counting without the need for any external mechanical element

Different technologies (2d / 3d-stereo) for offering a solution tailored to the needs of each customer


Solution for the detection and passive tracking of people through their mobile devices with WIFI or Bluetooth communications activated


Queue monitoring solution in commercial areas and optimisation of waiting times


A single row management solution that allows us to accelerate flow in order to improve customer service

VISUALCOUNTER analytical tools for the Banks sector


Analytical web tool for centralised data management of influx, flow and indicators for your business


KPIs management analytics web dashboard for flow, influx, customer behaviour and business ratios


Software tool for the optimal and automatic management in real time of the opening / closing of tills or points of sale

Benefits of VISUALCOUNTER solutions for the Banks sector

Improvement of customer experience

Optimisation of staff and necessary services based on daily / weekly / monthly influx patterns
Proactive reduction of customer waiting times in queues
Optimal management of cleaning, energy and safety resources

Make marketing plans profitable

Impact of promotions and advertising on the flow of customers in bank offices
Measurement of the audience of advertising channels
Management of the renting of areas within the bank office according to their impact on customers
Analysis of the behaviour of customers in order to adapt to their interests

Optimise operating costs

Optimal staff management based on influx patterns
Comparisons between different offices, regions, …
Measurement of the impact of opening / closing your own offices or that of the competition
Optimisation of energy resources, cleaning and security with influx patterns

VISUALCOUNTER experience in the Banks sector