Airports / Stations

VISUALCOUNTER offers a complete range of solutions in the Airports / Transportation Stations sector that allow you to analyse the count, flow and behaviour information of your passengers and visitors, with the ultimate goal of optimising the service provided, measuring the efficiency of the processes and managing commercial spaces efficiently and professionally

Hourly flow patterns (entry and exit without purchase) at the different points of access

Recommendations and operational opening / closing of check-in desks

Average waiting times in queues and customer care at service or sales points

Manual or automatic management of single lines of waiting customers at checking, security, service or sale points

Management of cleaning events in toilets in order to improve customer service

Improvement of customer service through the optimisation of energy resources and security

Visits to different shopping areas

Staying and walking around times in the different airport processes (checking-in, security, shopping areas, boarding)

Maps of activity and trajectories in the different shopping areas

VISUALCOUNTER solutions for the Airports / Transport Stations sector


Analysis solution for customer flow in commercial areas

The most reliable (99%) and robust people counting solution on the market


High accuracy people counting without the need for any external mechanical element

Different technologies (2d / 3d-stereo) for offering a solution tailored to the needs of each customer


Solution for the detection and passive tracking of people through their mobile devices with WIFI or Bluetooth communications activated


Queue monitoring solution in commercial areas and optimisation of waiting times


A single row management solution that allows us to accelerate flow in order to improve customer service

VISUALCOUNTER analytical tools for the Airports / Transport Stations sector


Analytical web tool for centralised data management of influx, flow and indicators for your business


KPIs management analytics web dashboard for flow, influx, customer behaviour and business ratios


Software tool for the optimal and automatic management in real time of the opening / closing of tills or points of sale


Toilet cleaning event management tool in commercial and business areas in order to optimise customer service and the logistics of cleaning resources

Benefits of VISUALCOUNTER solutions for the Airports / Transport Stations sector

Improvement of the passenger experience

Optimisation of necessary services based on daily / weekly / monthly influx patterns
Proactive reduction of passenger waiting times by means of prior estimation
Optimal management of cleaning, energy and safety resources

Optimisation in the management of shopping areas

Impact of promotions, marketing and advertising on the flow of customers in shopping areas
Measurement of the audience of advertising channels
Management of the renting of commercial areas
Analysis of the behaviour of customers in order to adapt to their interests

Optimisation of operating costs

Measurement of the efficiency of the different processes and services provided to passengers
Optimal management of cleaning, energy and safety resources

VISUALCOUNTER experience for the Airports / Transport Stations sector